Crafter's Companion Uk Reviews
Crafter's Companion Uk Customer Reviews (9)
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About crafterscompanion.co.uk Popular Products and Services?
CraftersCompanion.co.uk is a popular online store that specializes in papercraft, art & colouring, sewing & needlecraft, and more. They offer a wide range of products including Gemini II Die Cutting and Embossing Machine, Gemini Stepper Card Dies, Gemini Stepper Create-A-Card Die - Triple-Stepper Card, and Gemini Stepper Create-A-Card Die - Opulent Side. They also have a Club Inspire where members can get 20% off their first order and earn points with every order. They also have a digital channel dedicated to crafting called Crafter’s TV which features content you won’t find elsewhere. Their team of craft experts and presenters are on air every day, shining the spotlight on new and exciting craft products, techniques and effects with live hands-on demonstrations. They also have a range of inspiring tutorials and guides on their Inspiration page which are ideal for crafters of all levels. They also have a community where you can keep up to date with the latest product launches, behind the scenes and much more on social media accounts.
About crafterscompanion.co.uk Payment Method?
CraftersCompanion.co.uk offers a payment method called Clearpay. Clearpay allows customers to make purchases instantly and then pay for them in 4 automatic instalments made every 2 weeks without any interest. To use Clearpay, you need to shop on Crafter’s Companion and check out as normal. At checkout, choose the Clearpay payment method. You will be directed to the Clearpay website to register and provide payment details (Visa, Mastercard or AMEX). If you’ve used Clearpay before, just log in to your Clearpay account. Then complete your order. Please note, all items in your shopping bag must be eligible for Clearpay and the shopping value must be under £1000. They currently only offer Clearpay on orders over £30 in value, to customers based in the UK. Clearpay can only be used on purchases made on the Crafter’s Companion website. Clearpay is available to customers with a UK billing address. Clearpay customers make their first payment at the time of purchase, the remaining three payments are deducted every 2 weeks automatically from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Clearpay to make your payments early. Clearpay will then adjust the amount owed accordingly. You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date. As soon as you miss a payment, Clearpay will immediately stop you from making any further purchases with Clearpay. Clearpay will give you until 11pm on the following day to make your repayment and then you will incur a late fee for a missed payment that is not resolved. This will be an initial £6 and a further fee of £6 if the missed payment is not made within 7 days. Late fees will not exceed 25% of the total order. Clearpay orders are delivered within their standard delivery timeframes like any order from Crafter’s Companion. Yes, your cart value must be less than £1000 to use Clearpay. Yes, you may also use a gift card or promotional code with Clearpay to pay for your purchase.
crafterscompanion.co.uk Return Policy?
At crafterscompanion.co.uk, they have a 30-day returns policy. If the products are unused, in their original packaging and in a saleable condition, you can return an item along with a copy of your invoice for a refund. You need to inform them of the return within 14 days of receiving the item and it does need to be returned to them within 30 days of receipt.
As for the shipping policy, most orders are sent via UPS in the US or Yodel for the UK and ROW. Shipping times are usually 2-3 working days. They also offer free shipping on orders over $125. However, once your order has reached packing stage (Processing Order), they are unable to amend it prior to dispatch. This includes the cancellation of orders. They are unable to send parcels to any PO BOX addresses.
What is the contact information of crafterscompanion.co.uk?
The contact information for crafterscompanion.co.uk is as follows:
- Address: Unit 1 Horndale Avenue, Aycliffe Business Park, Newton Aycliffe DL5 6DR
- Phone Number: 01388 663251
- Email: customerservices@crafterscompanion.co.uk
You can also get in touch with them through their live chat service on their website. If they are not available on live chat, you can send them a message by clicking on the support icon on the bottom right of their website screen.